Frequently Asked Questions
How do I manage my subscription?
Billing is managed through Stripe.com. You can log in to your portal using your email address
What is your cancellation policy.
You can cancel your subscription at any time through Stripe.com! If you have canceled for the current month, but we have already shipped your order, we can only process a refund after we have received the returned order in an unopened condition. For more details, please read our full Refund and Returns Policy.
How does the billing process work?
All payments and subscriptions are managed through Stripe.com. You can pick your subscription or payment (monthly, annually, or one-time). Stripe stores your payment information, if necessary, and handles all billing and verification of funds.
Can I receive a receipt for my order?
Absolutely! Stripe should send you a receipt on every order.
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