Frequently Asked Questions
Is it possible to change my billing date?
Billing is managed through Stripe.com. Typically, billing dates are unable to be changed.
What is your cancellation policy.
You can cancel your subscription at any time through Stripe.com! If you have canceled for the current month, but we have already shipped your order, we can only process a refund after we have received the returned order in an unopened condition. For more details, please read our full Refund and Returns Policy.
How does the billing process work?
All payments and subscriptions are managed through Stripe.com. You can pick your subscription or payment (monthly, annually, or one-time). Stripe stores your payment information, if necessary, and handles all billing and verification of funds.
Can I receive a receipt for my order?
Absolutely! Stripe should send you a receipt on every order, but if you need assistance, please reach out
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